Incidents | Candeno Incidents reported on status page for Candeno https://app-status.candeno.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6322dd0ef888391a89d12b0d0a929af6.jpeg Incidents | Candeno https://app-status.candeno.com/ en app.candeno.com recovered https://app-status.candeno.com/ Thu, 11 Dec 2025 12:04:05 +0000 https://app-status.candeno.com/#4601cf492412c3f5d9b6ae6d0c92a473c12a6a4de1d15e8d2245a2df08026a6c app.candeno.com recovered Our Server provider is currently experiencing some Network issues https://app-status.candeno.com/incident/784451 Thu, 11 Dec 2025 11:59:00 -0000 https://app-status.candeno.com/incident/784451#b07dbe677e40e004eef9e6d1f35b9ec24cdf8ee2b19e30d211971c6021db6476 You can follow their status here: https://www.scannet.dk/support/driftsstatus/ Expected to last around 1 hour app.candeno.com went down https://app-status.candeno.com/ Thu, 11 Dec 2025 11:46:52 +0000 https://app-status.candeno.com/#4601cf492412c3f5d9b6ae6d0c92a473c12a6a4de1d15e8d2245a2df08026a6c app.candeno.com went down app.candeno.com recovered https://app-status.candeno.com/ Thu, 04 Dec 2025 06:10:25 +0000 https://app-status.candeno.com/#fef58aa9282bcd0d317cf80bd523bb4819af560b1fd0d6205cba075c87776c63 app.candeno.com recovered app.candeno.com went down https://app-status.candeno.com/ Thu, 04 Dec 2025 05:53:15 +0000 https://app-status.candeno.com/#fef58aa9282bcd0d317cf80bd523bb4819af560b1fd0d6205cba075c87776c63 app.candeno.com went down Our externally hosted file system is experiencing issues https://app-status.candeno.com/incident/736306 Thu, 02 Oct 2025 11:37:00 -0000 https://app-status.candeno.com/incident/736306#ef4160413a94872e1356258a379e9d1c5b4ac6d2822f2c13ef400e7348884ba0 Our partner is working on fixing the issue, but all media on the platform will be temporarily unavailable. You can follow their status here: https://www.scannet.dk/support/driftsstatus/ The file hosting system of our external partner is currently unavailable https://app-status.candeno.com/incident/733308 Sat, 27 Sep 2025 09:37:00 -0000 https://app-status.candeno.com/incident/733308#07f124b87741c80b4534644ff700ed1a37ba84371a35366023164ce4131f4250 Our partner is working on fixing the issue, but media on the platform will be unavailable while it is being fixed. You can follow their status here: https://www.scannet.dk/support/driftsstatus/ Email service disruption https://app-status.candeno.com/incident/544889 Mon, 14 Apr 2025 12:52:00 -0000 https://app-status.candeno.com/incident/544889#0bfb3164038cd6a83a29b4bee8d1ea9e8352a80941617d7ed8e04bcd3af2db65 The issue affecting email delivery from the Candeno platform has now been resolved. All services are operating normally again, and emails should be sent and received as expected. Email service disruption https://app-status.candeno.com/incident/544889 Mon, 14 Apr 2025 08:58:00 -0000 https://app-status.candeno.com/incident/544889#5b422569572981f55c2fb6ce0aba113940f7d55e0018980f0e7fc365aa0719b3 We’re currently experiencing issues with our email delivery service, which is affecting the sending of emails from the Candeno platform. The issue is related to our external email provider (Brevo), and we are monitoring their status closely. Emails may be delayed or not delivered at this time. Scheduled Data Lift https://app-status.candeno.com/incident/526927 Sat, 15 Feb 2025 17:53:00 -0000 https://app-status.candeno.com/incident/526927#e620a17c5fafdf1e6affa2ea0307a2f1686010d73dd3e879bc47ac2d8b64b04f Maintenance completed Scheduled Data Lift https://app-status.candeno.com/incident/526927 Sat, 15 Feb 2025 15:00:00 -0000 https://app-status.candeno.com/incident/526927#a4aac38d48aecf926bf98834e4657fce9b1e24d5fc501297bec79e873ef75a41 We're performing a scheduled data lift to streamline our systems. Expect approximately one hour of consecutive downtime, with additional brief service interruptions during this window. Thank you for your patience.